The Role of Emotion in Creating Positive Office Interiors


Over the last three years, striking a work-life balance has become more complex. Remote work has clearly drawn a line between the two, leading many people to identify primarily as having a work life and a home life. This viewpoint portrays the “office” — whether in person or two feet from their bedroom — as a stressful part of their day, where negative energy seeps into non-work hours. As a result, it is vital to consider human-centered office interior design as a driving force behind a successful office and its staff. Recognizing employee health and well-being opens users’ eyes to the possibilities of making the workplace a positive part of their day rather than a stressful part.


office interior


Why Do Offices Need Positive Energy?

A design approach based on emotions and feelings is all about creating stimulating surroundings that give power back to the user while also supporting their mental and physical wellness. Timeless, minimalistic interiors remove excess from the equation and focus the energy on the individuals in those physical places. We’ve all been in situations where we couldn’t concentrate because our workplace was unorganized or there was too much noise.

When there is a less visible distraction, our thoughts are likewise at rest. This leads to a positive and creative frame of mind that is free of tension. The idea is for that emotion to stay with the user throughout the day and for them to be excited to return to that sensation evoked by the thoughtfully-curated office interiors the next day. Changing mindsets is challenging, especially when you are not in a healthy environment that would assist you in making this beneficial mental adjustment. In a safe, familiar office, users are more likely to be vulnerable.


office interior design


Implementing Energizing Design Concepts

We must build spaces where people desire to work and socialize in addition to instilling positive energy. It’s important to use design elements that stimulate the five senses and help employees feel confident in their surroundings. An open, uncomplicated layout connected by arches rather than lockable doors creates a needed flow and encourages healthy workplace interaction. Building such relationships has a safe environment free of public speaking apprehension. And in the chaos of a regular workweek, lounge rooms are better for comfort than work. A designated location for unwinding, sharing lunch with a coworker, or celebrating helps to keep the positive vibe cyclical. The following features indicate a pleasant, homey atmosphere and should be considered while creating workplace interiors.


Some Work, Some Play

Design considerations are not confined to building and furniture materials. Team building is essential for creating a happy, healthy workplace. And recreational places can break the daily monotony, embrace internal camaraderie, and generate more robust relationships between coworkers. Friendly competition on foosball, ping-pong, arcade, and pinball machines activates a brain region that is usually idle during the workday. Which makes breaks even more appealing.

When these tenets are satisfied, the team celebrates individual triumphs as much as group successes. Thus, instead of seeing going to work as a chore to maintain their 50/50 work-life “balance,” people look forward to continuing their work from the day before and coming in with an open mind.

Today’s office workers want soft home aspects, flexible furniture, and hybrid workspaces. As well as design touches that might be added to these functional places to inspire employees. Improved acoustics, sustainable structural characteristics, technology-backed buildings, and digital tools in conference rooms and shared areas are popular. Architects and designers must remain open-minded and focused on user well-being as office spaces adapt and grow.

This article is based on Fernanda Ruelas, Emotion’s Leading Role In Designing Positive Workplace Interiors, published in Work Design Magazine.

Read more office design tips and ideas on our blogs.

Office Design Is Always Evolving; Here Are 5 Trends For 2023

Companies and buildings are feeling pressure to do more for the environment, so they’re using sustainable practices to do so.The world of work is constantly evolving, so office design has to keep up. Here are five trends that we are seeing that will continue into 2023.

office design

  • The office sector will have to adapt to new ways of design that are more eco-conscious, and this is already being seen. 
  • Organizations can be expected to integrate the remote and in-person employee experience by installing new, flexible technology within meeting rooms, common areas, and individual offices.  
  • The multi-modal design also impacts the post-pandemic workplace due to its benefits to workers. 

Workplace design is being pulled in a million different directions. But it must also be flexible, sustainable, data-driven, multi-model, and integrate all necessary and new technologies. Here are the top five workplace design trends that will make their way into 2023.

1. Net zero buildings will gain more momentum 

Net zero means reducing greenhouse gas emissions as much as possible to zero. For a long time, net zero buildings have been gaining popularity. As the world continues to suffer from climate change, more real estate companies may adopt the net zero approach. 

About 40% of annual global carbon dioxide emissions come from buildings and construction. The future design of these buildings/offices will reduce carbon emissions by using sustainable materials and suppliers.

Over 450 firms worldwide have pledged to finance the transition to net-zero emissions by 2050.  

The office sector will have to adapt to new ways of design that are more eco-conscious, and this is already being seen — the best examples being La Jolla Commons in California and The Unisphere in Maryland.    

office design


2. Companies are solidifying how hybrid and remote work will shape the physical office space 

Tim Gawel, Market Sector Leadership Associate Principal at sustainable design firm HED, told Allwork.Space Many organizations are unhappy with how their current office supports hybrid work and virtual interaction as 2022 winds down.

Companies have solidified their hybrid workplace policies and are looking to redesign their offices to support remote and in-person workers over the past six months. By installing new, flexible technology in meeting rooms, common areas, and offices, Gawel expects organizations to integrate the remote and in-person employee experience.

“Conference rooms with technological integrations that allow everyone to have the same on-camera appearance and audio quality are one of the major design elements we expect to see in the new year. We’ll also see technology enabling live working meetings with constant video and audio connectivity and the ability to move around the office while interacting with virtual employees. Gawel told Allwork.Space, “Organizations that consider the entire workplace, both virtual and in-person, in their 2023 renovations will have the edge over those who update their office furnishings.”

As employees return to the office and further embrace the hybrid experience, there is less need for individually “owned” spaces like closed offices. More emphasis is being placed on a team and community-centered areas that can be utilized for various events.   


3. Data-driven design will be in demand as organizations create their office design strategies in the new year

Many organizations have approached facilities with a trial-and-error approach about what works best for their company and employees. The pandemic has shaken that tactic and created a demand for an evidence-based approach to office design.  

The data-driven design considers worker behavior, such as office/coworking space activity.

Data-informed workplace design optimizes office space use by utilizing real-time data and trends, increasing productivity.  

Gawel predicts an increase in facility analysis, user feedback, tech and furnishing prototypes, and space concept testing in 2023 to help companies make data-driven office design decisions.   



4. Multi-modal design will optimize the future of work

Multi-modal strategy is making a significant impact in the post-pandemic workplace due to all that it offers.   

This workplace design includes deep-focus spaces for quiet work, “soulful” spaces with comfortable and creative furniture and conversation nooks, innovation or event spaces, formal gathering spaces, and community spaces.    

This design can help to break down silos and encourage greater collaboration and interpersonal encounters. These spaces allow more movement and usage because employees don’t have to remain at a desk or area. 

“Multi-modal working combines layers of a well-considered, simple technology with pragmatic design solutions and is overlaid with storytelling and relevant experiences that optimize the work experience,” according to Forbes 


5. Offices are greenwashing rather than achieving biophilic/sustainable design 

Companies and buildings are feeling pressure to do more for the environment, so they’re using sustainable practices.

Some are engaging in greenwashing instead of actual biophilic design; greenwashing is a false impression of sustainability. An office filled with aesthetically pleasing plants doesn’t mean that it isn’t still contributing to climate change.  

 You create a biophilic design by connecting people and nature within their built environments. The most effective biophilic method considers the environmental impact of every incorporated aspect, placing importance on sustainability over “green” looks. 

Biophilia is becoming increasingly demanded by office workers. Because they want to accommodate workers and get them back to work, companies are listening more.

If organizations want to be sustainable, save money, and gain social popularity, they must become truly green, not just greenwashed.  



How to Choose a Fit Out Contractor

Even amid the COVID-19 pandemic, office interior design plays a critical role in creating a productive work environment. Sustainable design improves employee health while increasing productivity and lowering operating costs. We recommend researching before beginning your search for a dependable commercial fit-out contractor.

Finding the best contractor for your interior fit-out requires some legwork. The last thing you want to do is choose a company randomly and then be surprised by problems that may arise later. You are not just selecting a contractor; you are selecting a partner who will implement your ideas and collaborate with you and other team members (e.g., interior designer/architect) to bring your vision to life.


Choosing the Right Fit-Out Contractor

When selecting a contractor to oversee your fit-out project, these simple steps can mean the difference between complete confidence and sleepless nights. Here are some pointers to help narrow your search for the ideal interior fit-out company.


fit-out contractor in the Philippines

What You Should Do


1. Prepare a Detailed Brief

Before the project begins, hire experts to create detailed guidelines. It should include information about your company, employees, needs, and facilities. Discuss the fit-out with your team. The brief should consist of a schedule and budget.


2. Obtain the Required Permissions

Ensure that your fit-out contractor is knowledgeable about any regulatory approvals that may be required and that your proposed works are by health and safety and building codes. If you don’t own your office space, make sure your fit-out contractor gets permission from the landlord.


3. Do Your Homework

Research is vital. Determine which commercial fit-out contractors are the best in your area.

Make use of the resources listed below:

  • Internet research: business and industry websites, news articles
  • Customer referrals
  • Industry associations

Concentrate your search on companies with a reputation for honesty, professionalism, and industry knowledge.


4. “Think Green & Sustainable.”

Consider contractors with a long-term vision who can design and deliver energy-efficient, environmentally friendly, and cost-effective designs. Research has shown that “green offices” increase profitability due to higher employee productivity and lower operational costs.

The criteria to consider are sustainable sites, water efficiency, optimized energy performance, minimized energy use, use of materials with recycled content, waste management, and indoor environmental quality.


5. Create a Shortlist

After you’ve completed your research, you’re ready to narrow down the companies that offer interior fit-out services in your area. How do you choose among them?

Prepare a list of 2-3 companies with whom you’d like to work and who can execute your vision and offer improvements. You may need to add to or remove from the shortlist.


6. Do Background Checks

Check the Portfolio: Assess the company’s portfolio to determine the breadth and relevance of its experience.

Obtain Client Feedback: Contact previous clients (at least three) and ask them to rate the contractor on critical deliverables such as quality, responsiveness, value for money, service level, and delivery on a scale of 1 to 10. If the overall score from the three clients is unsatisfactory, you know that contractor must be removed from your list.

Check Financial Stability: Make sure that any company you are considering has the financial resources to complete the project and can negotiate the best prices for materials and services on your behalf.

Pay On-site Visits: Go to their most recent completed project because a contractor is only as good as their most recent.

Pay Office Visit: Pay a visit to their place of business. A visit to a company’s premises can teach you much about it. Are they well-organized? Do the employees appear to be happy and engaged? Is the office in good shape?



office fit-out

7. Request Proposals for Design and Fit Out

Distribute the design brief to your shortlisted companies and request that they submit a proposal by a specific deadline.

Evaluate them on the following criteria:

  • Understanding of the Design Brief
  • Work requirements or considerations
  • Cost breakdown
  • Options and their associated costs
  • Timetable for delivery with milestones
  • Assumptions exclusions
  • Contract terms and conditions include insurance, liabilities, payment terms, and conflict resolution terms, among other things.
  • Follow-up or after-delivery service, if applicable.


8. Interview Candidates

Interview your candidates and pay close attention not only to their responses but also to how they respond.

Conduct phone and in-person interviews to thoroughly assess the people you will be working with.

  • Do they have the knowledge, experience, and collaborative attitude?
  • What is the mechanism in place for weekly written and verbal reporting?


9. Criteria for Selection

Create a scoring chart and assign a score to each company on your shortlist based on key deliverables such as design proposals, client recommendations, budget, timeframe, and experience.

After doing all your research, don’t forget to trust your instincts.

Working with any company entails far more than just nuts and bolts. Cooperation and collaboration must be ingrained in a company’s practices and people. All else being equal, choose people you like and trust because they will make communication and project management less stressful.


What to Avoid


1. Do Not Set an Unrealistic Budget

Hire the best contractor you can afford at all times. Reputable, experienced fit-out contractors can provide you with a clear budget that includes cost breakdowns and a list of options.

Always consider cost efficiency; never take the cheapest offer.

  • Hiring a low-cost contractor can be a costly mistake because low-cost contractors are not the best at generating accurate bids.
  • A bid that appears low at the outset may not have considered additional cost variations that may occur during the project. It will result from either a deliberate attempt to “lowball” the bid or inexperience. Knowing that change orders are a given in any project will help you save money in the long run.
  • Change orders require a contract amendment, which has time and cost implications. Few interior fit-out projects are completed without change orders, but they can be costly.
  • Hiring an inexperienced, low-cost commercial fit-out contractor may result in more change orders than hiring someone with experience.


2. Do Not Set an Impossible Timeframe

What has been said about budgets also applies to work schedules. Money is equal to time. Any contractor who gives you a significantly lower estimate for project completion is either inexperienced or deceiving you. Make sure that all steps are completed in a reasonable amount of time and that no corners are cut.


3. Don’t Just Take Their Word For It

Honest fit-out contractors will want to get everything in writing because it protects both them and the client. Ensure that everything discussed and agreed upon is documented. Many inexperienced contractors are willing to agree to almost anything verbally to win a contract. However, during execution, you will be surprised at how bad a contractor’s memory can become.

  • You must be able to provide evidence and written acknowledgment of all communications and agreements.
  • Once you’ve chosen a contractor, ensure you understand the contract terms. Before signing a contract, consult with your legal advisor and any other professional advisors.


4. Do Not Overlook Regulatory, Building, and Health and Safety Regulations

Regulatory approvals are required for all projects, and specific works require building control approval. Make sure that your chosen contractor is aware of all relevant laws and regulations and can ensure compliance with local standards before work begins.

Using a reputable commercial fit-out company will ensure that these issues are adequately addressed.

Local governments are responsible for building safety by implementing unified building codes that address construction safety and fire protection issues.


5. Look Beyond the Bottom Line

When choosing a contractor to assist you with your fit-out, look for a company with values, vision, and commitment, not just the elements involved in the execution, such as timeframe and budget.

Choose a company that is aware of the latest design and technology trends and a leader rather than a follower in its field. Your office interior design expresses your company’s values and brand; choose a partner who can help you articulate that most dynamically and appealingly possible.


Choosing the Best Commercial Fit-Out Contractor Candidate

Selecting a commercial fit-out contractor for your new office or existing facility is a major undertaking. This is the final step in preparing your offices for human occupancy. Since your employees will be spending most of their day in these facilities, it is critical that your office environment is safe and healthy and promotes productivity while minimizing environmental impact. Given that your office fit-out may be the first thing, clients and partners notice when they visit, it must reflect your company’s values and brand.

During your selection process, keep the “Do’s and Don’ts” in mind. Do not rely solely on an internet search. An excellent website is an excellent place to start, but it should only be the beginning of your research. Finally, the best candidates will be those who can demonstrate, with tangible evidence, the following:

  • Knowledge and Experience
  • Reputation
  • Sustainable Design and Fittings
  • Quality
  • On-Time Delivery
  • Support (Before, During & After the Project)
  • Commitment and Reliability


SDW Realty Delivers High-Quality and Sustainable Fit-Outs

SDW Realty is the ideal partner to help you complete your fit-out successfully. A leading design and build firm in the Philippines, SDW is a premier fit-out contractor. For the past ten years, SDW has provided exceptional service to its clients, which range from government agencies to multinational corporations and small businesses. It has completed over 300 projects with a client satisfaction rating of 92%.

SDW Realty takes sustainability seriously and incorporates it into every step of the design and execution process. SDW follows the international ISO 9001: 2015 quality management system for all projects. Putting its clients’ needs first and assisting them to:

  • Achieve their environmental goals by improving building energy, water, and resource efficiency.
  • Make inspiring workplaces in order to improve employees’ health and happiness; and
  • Deliver operational savings, increase the value of the building, and reduce utility costs.

Click here to see our outstanding interior fit-out projects.

Contact us for your fit-out construction requirements.



Fit-Out Construction

Many terms in construction may be unfamiliar to outsiders or those new to the industry. Fit-out construction is one such term. It usually refers to activities that prepare a commercial tenant’s interior space for occupation. A tenant’s contractor usually does the fit-out construction rather than the landlord’s construction company.

Typically, contractor working for a commercial space landlord will create an interior space as “white box” or “shell.” It usually happens whether it’s for a new build or preparing a previous tenant space for new tenants to look at and sign a lease on. However, the areas inside a building are commonly left bare in commercial establishments and real estate for the occupants to modify according to their needs and requirements. In essence, fit-out construction involves transforming a space into a usable setup based on the preferences and goals of a company.

Difference Between a Fit-Out Construction and a Renovation

Fit-outs typically include installing architectural features such as various partitions, window placements, door fittings, plumbing, and ventilation. While renovation typically focuses on the design aspect and revamping the space for aesthetics. Fit-outs, on the other hand, emphasize changes and customization of the area for functionality. That’s why a fit-out construction typically takes longer than a simple renovation.

Different Types of Fit-Out Construction:

Fit-outs, like other improvement projects, are classified into two types based on their inclusions.

category A fit-outs

Category A – Functional

Category A fit-out installs mechanical and electrical systems in a building. While the shell and core highlight the exterior, Category A covers the interior. It’s usually in a rented commercial space. Since a Category A space is a blank canvas, it’s easy to sell. But no matter how functional their interiors are, Category A fit-outs require secondary design features to meet their goals.

Here are other things included in a Category A fit-out:

  • Grid ceilings
  • Electrical outlets
  • Fire protection systems
  • Lightings
  • Toilets
  • Lift Shafts
  • Reception areas
  • Lobbies
  • Raised access floorings
  • HVAC systems (Heat, Ventilation, and Air Conditioning Systems)

transforming a space

Category B – Aesthetic

Category B fit-out complements Category A by installing everything not completed during the Cat A fit-out. It means that in addition to the elements required to make an office or commercial space functional, it also involves implementing the aesthetics and anything else that will enhance the interior space and facilitate daily work operations. Cat B fit-out allows you to emphasize aesthetic design and customize the interior space to better reflect the company’s brand and identity.

Here are some of the installations included in the Category B fit-out:

  • Workstations
  • Kitchen areas
  • Design and company branding
  • Furnishings
  • Décor
  • Meeting rooms / Conference rooms

Turnkey Fit-Out Construction

A turnkey fit-out construction is also known as a design and build fit-out. It happens when the developer or tenant of the workspace ensures that the current build is ready to be occupied. Consequently, the contractor provides a complete and integrated line of service to deliver a space from bare to fully completed. A turnkey fit-out project involves the contractors from design conceptualization to construction and handing the space to the client ready for use.

Some clients prefer a turnkey fit-out to coordinate with a single point person, making the process more concise, efficient, and smooth. It is especially appealing to clients unfamiliar with the construction process.

SDW specializes in turnkey fit-out construction solutions and services. They offer high-quality, turnkey solutions that include comprehensive space planning, project management, and M&E services. They can meet the construction needs of multiple industrial sectors in the Philippines, from new development to interior fit-out.

Need help with your fit-out project? Contact SDW today to discuss your options.

SDW is a leading fit-out construction company in the Philippines specializing in high-quality office, hospitality, and commercial projects.

Please read our blog entitled the office fit-out checklist to guide you in planning your fit-out project.

Reach out at info@sdwrealty.com or call +632 8642 8088.



The Office Fit-Out Checklist

To be more effective and successful, sometimes our environment has to change. Our immediate environment can trigger many different reactions in us – it can make us happier, it can make us work faster, etc. Indeed, we may be unaware that workplace changes have optimization benefits. It could be just the catalyst every organization needs to effect changes in one’s outlook.
But an office fit-out project can be an arduous job. Whether a renovation or fitting a new one, the job can be overwhelming (and expensive!), especially if you don’t plan and execute systematically. If you’re seriously considering an office revamp, you may refer to the office fit-out checklist below to guide you through handling the whole office project management process.


1. Start with a Brief

Before you proceed with anything else, start understanding your office fit-out project’s rationale. Why was it conceived in the first place? Start by finding why you are doing it in the first place. Is it because your lease is expiring soon? Is it an expansion, a merger, or an acquisition? It could be anything. It could be that you’re moving because you want to be closer to your clients or you want to redesign working practices. If the reason for the project brief is apparent, you can be more decisive and effective in pursuing a direction with your project.

2. Select the Team

In building a space or handling fit-out projects, efficiency is vital. You have to be able to do numerous tasks simultaneously. That means having to delegate tasks to different people in your organization. Begin by setting up a team that will focus solely on the fit-out project.

a. Project coordinator – Managing the project yourself will take much of your time away from your other business functions. It will add another responsibility to you, and you might miss out on essential details that keep the business running. That is why having a ‘fit-out champion’ will be ideal and helpful. The project coordinator or ‘fit-out champion’ can report details, timelines, suppliers, to-dos, and progress reports. These are just the details that need your decision so that the project can move forward.

b. In-house team – You might also want to consider building a team composed of representatives from different departments – HR, Finance, IT and Communications, Marketing, Legal, etc. It is essential to value the contributions that come from each department and function—considering the requirements of each department account during the design process. Take into consideration any operations and design issues from your previous office so that you can apply improvements to your office fit-out project.

c. Contractor – While your team is already composed of department experts, a building expert is also a requirement. Fit-out contractors have a curated and accredited list of suppliers and subcontractors who can help put your visions to life seamlessly. Contractors can also help you stick and work around your budget.

d. Facilities management – You may also need the help of facility management and building managers. Primarily if your office location is in a high-rise building where your project can obstruct tenants, working hours, and work productivity of other businesses. Facilities management help secure documents, permits, and appropriate building work schedule, as well as help, accredited suppliers such as suppliers of coffee, printing machines, etc.

3. Set an Objective

Now that you know which direction you’re headed from the brief and have a team to work with, you can start writing out your main objectives. After completing the project, this will serve as the primary objective of your success metrics. Goals will be as simplistic as having accommodation for 100 employees (and that means having enough tables and chairs), having five executive rooms for company executives, including four meeting rooms, two pantry areas, a receiving area or lobby, and the like. Such objectives will help office fit-out designers and contractors create the most suitable office space design.

4. Conduct an Audit

Conducting an audit means tracking and keeping tabs on the company or organization’s existing assets and processes. This process can bring your attention to the things that are working and that no longer work for your company.

a. Space Occupancy Study – You can start by conducting a Space Occupancy Study, or SOS. SOS allows you to collect raw physical data and analyze workplace utilization levels. It will help you to improve your design objectives further.

b. Staff survey – Staff input is vital, so you don’t miss any relevant detail. Often, we have colleagues whose perspectives are crucial to business, health, and safety yet aren’t too vocal or persistent in getting them across to the management. At this point, we want to encourage them to talk about their one-of-a-kind experiences and have the opportunity to delight them by actually listening to their concerns and finding solutions.

c. Storage audit – Every company should conduct an on-site assessment to keep track of equipment and assets to determine the storage space allocation in the design. It is also an opportunity to keep track of the physical assets utilized on your office fit-out (thereby saving money!) and the items that need replacing immediately.

5. Prepare a Budget

Always stick to a budget. While office fit-out is essential for employee welfare, you don’t want to cut other budget allocations for skyrocketing construction expenses. You also don’t want to alter your project or compromise construction integrity by setting the budget too low. You have to be precise and careful about your budgeting approach. Make sure you factor in the occupancy rates, repairs and maintenance, equipment, migration fees, and soft costs such as travel expenses.

You must ensure every expense is accounted for in your budget, including floor coverings, carpet, partitions, furniture, and parking fees. You may also set up a contingency allowance in your budget should any unforeseen factor affect your project continuity.

6. Design

Design is like the main ingredient in your office fit-out. The audit results will be the foundation of the design plan. Of course, the design isn’t just how the office will look. It is why employees and stakeholders can be more productive in the workplace. While designers can do with designing, you should be keen on the following:

a. Block plans – Block plans showing how you could allocate your space to get the best from your resources. Lay down the result of your space occupation study and tell which office spaces you want to highlight or emphasize. You might suggest a more spacious pantry area or extra open spaces accommodate more of your employees.

b. Mood boards – If you have an idea in mind or a brand-specific design guideline, you might as well brief your designer at the early stage of creativity. You may show mood boards that show the themes and colors you want to see in the office. You can also discuss the feel and personality you want to create and your preferred fabrics and finishes.

c. Sustainability – Sustainability has become a trend in construction. Sustainability has become of strategic importance when it comes to the long-term saving of a company. For example, using more natural light can help you save on long-term energy expenses. You may ask your designer how well you can apply sustainability technology in your office fit-out.

While you can give design suggestions, it’s best to be receptive to new ideas from your interior designer. They are experts in this field and can help you create a workplace that you and your employees will love.

7. Health and Safety

Last but not least, make sure your design and project put health and safety at their core. A beautiful and budget-friendly office space might be the goal, but the health and safety of the employees, contractors, and visitors is a priority. Ensure you have secured permits and documentation, follow building and construction protocols, and operate legally.

If you still need extra guidance, you may contact SDW Realty to help you through the process. SDW is a fit-out construction company in Manila with experience in design, build, and development services for all project sizes. For cost estimation and more information about our services, you may send us your requirements at info@sdwrealty.com. To learn more about our services, click here.