Sitel is a company of Acticall Sitel Group and collaborates with global brands to help deliver customer experiences. One of the world’s leading outsourcing providers of customer experience management.
The key to success of the design of any new workplace is user engagement in the design process. SDW engaged with Sitel management to fully understand the rich culture, brand, detailed work processes, desires and expectations to develop a detailed workplace accommodation strategy. The resulting workplace was a transformation from a traditional ofﬁce to a contemporary one with a variety of different open and enclosed work settings in this 9000sqm site.
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